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  • When can I place an order?
    We recommend to place an order with a month in advance. Due to the global shortage that is happening, we are unable to guarantee availability of some of our items. We apologize for the inconvenience this might cause. If you have questions please contact your Sales Representative directly, email us at or call us at (650)226-5992
  • Do you have a showroom?
    Yes, our hours for our showroom are Tuesday- Thursday 9:00 - 4:00 PM and Saturday's on appointment only. Call us to book an appointment or book an appointment on our website. Walk-ins are welcome, however, we highly encourage you to book an appointment.
  • What are your hours of operation for deliveries and pick-ups?
    Our team operates Monday through Saturday from 8:00 to 5:00 PM. We require our customers to provide a 5-hour window between those times for deliveries and pick-ups. Exact times, Night Pick-ups, and Sunday Deliveries can be accommodated at an additional cost. Residential deliveries are based on your area. Typically residential deliveries are schedule Thursday's between 8 and 5PM and pick-up Tuesday's between 8 and 5PM. No extended fees will be added, rental fee will be based on a 1 time rental fee. Give us a call, and we can let you know when our team can deliver to your residence. For additional information about our delivery/pick-up fees, please contact us at (650)226-5992 or email us at
  • Can we will call rentals?
    Yes, we offer customers to pick-up orders. Customers must bring a big vehicle or truck to transport rental equipment. Please note Chairs4Events is not liable for any damage to the vehicle/truck or the rental equipment. Exceptions: Kitchen equipment, patio heaters, cannot be will call.
  • Do you offer production?
    We offer a wide variety of Lighting, String Lighting (Bistro), Audio and Video Equipment, Pipe and Drape, Draping, Tenting, Staging, Dance Floor, Flooring (Subfloor), Special Request / Customize Items. Call one of our Chairs 4Events representatives, to provide you with more information on what we have to offer.
  • Do you offer site visits?
    Yes, we do offer site visits. We charge a fee based on location, fee is non-refundable.
  • Do you offer set-up and tear down?
    Additional installation may apply on production items like tents, stage, dance floors, Lighting, etc. Set-up and tear down can be requested for tables, chairs, linens, please asks us about the prices when placing your request.
  • Do I need to return rentals clean?
    You do not have to return your items cleans but we do ask you to removed excessive food, liquid, etc. Please place all items back neatly on crates, racks, bags, etc we provided them in.
  • Do you require a deposit?
    A security deposit of 50% is required to reserve all orders more than $1,000.00. The deposit applies to the balance. All orders/pending amounts must be paid 3 days prior to delivery
  • Do you accept credit cards/ debit cards?
    We accept credit card/ debit cards. Please note a 3% processing fee applies.

Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions we receive. Finding the perfect rental can be a difficult process, however, one of our team members will be here to assist you through each step of the way. If you can’t find the answer to your question here, please feel free to get in touch with us. We’d be more than happy to help.

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