Frequently asked questions

What are your hours of operation for deliveries and pick-ups?

Our team operates Monday through Saturday from 8:00-5:00 PM. For delivery and pick-up, we require our customer to provide us with a 5-hour window between those times. Exact times, Night Pick-ups and Sunday Deliveries can be accommodated, additional fees will apply. For additional information about our delivery/pick-up fees, please contact us at (650)226-5992 or email us at

Do you offer production?

We offer a wide variety of Lighting, String Lighting (Bistro), Audio and Video Equipment, Pipe and Drape, Draping, Tenting, Staging, Dance Floor, Flooring (Subfloor), Special Request / Customize Items. Call one of our Chairs 4Events representatives, to provide you with more information on what we have to offer.

Can we will call rentals?

We allow customers to pick-up rentals items, for bulk equipment we ask you to bring a truck to avoid any damage on our rentals and any damage fees to you. Exceptions: Kitchen equipment, patio heaters, cannot be will call.

Do you have a showroom?

Yes, our hours for our showroom are Monday- Friday 9:00 - 4:00 PM and Saturday's on appointment only. Call us to book an appointment, walk-ins are welcome.

When can I place an order?

We recommend placing a new order a month in advance to guarantee availability. Last minute orders are welcome, items will be based on availability.

Do you offer set-up and tear down?

Our delivery team will set-up production items like tents, stage, dance floors, Lighting, etc. Additional set-up and tear down can be requested for tables, chairs, linens, please asks us about the prices when placing your request.

Do I need to return rentals clean?

You do not have to return your items cleans but we do ask you to removed excessive food, liquid, etc. Please place all items back neatly on crates, racks, bags, etc we provided them in.

Do you require a deposit?

A security deposit of 50% is required to reserve all orders, deposit is applied towards balance. All orders must be paid in full 2 days prior to delivery.